Terms & Conditions

Great Hill Blue Terms & Conditions

Shipping Policy
  • Great Hill Dairy hand cuts the cheese to order and packs each box using foil insulation and gel packs to keep it cool during transit.
  • We ship throughout the entire United States, but we do not ship to PO Boxes.
  • Orders are only shipped Monday – Wednesday, using UPS 2-Day.
  • We do not ship Thursday – Sunday, so that orders are not sitting in transit over the weekend.
  • Please make sure that the shipping address is correct, we are not responsible for incorrect addresses.
  • Tracking information will be sent to the email address you enter at checkout.
  • We do not require signatures, please ensure that someone will be home on the day of delivery.
Refund Policy
  • We do no offer returns, exchanges or refunds, due to the perishable nature of our product.
  • We can reship your order if there was a delay or damage on our carrier’s end or if the wrong item was shipped.